Articles on: General FAQ

How can I change my email?

To change your email address associated with your savvy navvy account, you'll need to follow a specific process to ensure a smooth transition. Here's how you can do it:

Create a New Account: Before contacting customer support, create a new savvy navvy account using the new email address you wish to use. This can be done by signing up on our website or through the app.

Contact Customer Support: Once your new account is created, reach out to our customer support team via email or chat message. Provide them with the following information:
Your account's current email address.
The new email address associated with your new savvy navvy account.

Transfer Subscription: Our customer support team will handle the transfer of your subscription from your old account to the new one. This ensures that all premium features and subscription benefits are seamlessly transferred without interruption. You do not need to take any action for this step.

Log into Your New Account: After the subscription transfer is complete, log in to your new savvy navvy account using the new email address. Your subscription will already be active, and all premium features will be available for use. No further action is required from your end.

By following these steps, you can successfully change your email address associated with your savvy navvy account and ensure that your subscription is transferred smoothly to your new account.


If you have any questions or feedback please contact our team at ahoy@savvy-navvy.com OR via our in-app chat and we will be happy to assist you!

Updated on: 31/03/2024

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