Question 1

Activating location settings - how to turn on your GPS

Accepted Answer

What to do if your GPS dot won't activate and turn blue.

Savvy navvy has integrated GPS, just like Google maps.

You can click the black circle with the black dot in the middle (on the right hand side of your app). When you press this icon the dot should turn blue and hone in on your active location.

What to do if you press the circle icon and no blue dot actives?

If this is happening then it may be that your device's location settings are not activated and therefore your device is preventing savvy navvy from being allowed to see your location. Here is how to resolve this:

If you are trying to adjust the location settings from the savvy navvy app, take the following steps:

For iOS:

Go to Settings > Privacy > Location Services > savvy navvy > set ALLOW LOCATION ACCESS to While Using the App.

For Android:

Long press on the savvy navvy icon and go to App info (or go through Settings > Apps & Notifications) > Permissions > Location > set LOCATION ACCESS FOR THIS APP to Allow only while using the app.

Adjusting location settings whilst using the app in your browser

If you are trying to adjust the location settings from your device whilst using savvy navvy in a browser, like Safari or Google Chrome, take the followin

Question 2

How to get a refund or cancel membership on iOS

Accepted Answer

Memberships bought through the iOS app store needs to be cancelled through the app store.

If you were charged for savvy navvy by the Apple app store (after purchasing a subscription) and would like a refund, you must contact Apple directly as they do not provide us with the ability to process refunds. ||| Only Apple can process refunds for purchases made through an Apple iTunes account. If you are having any trouble doing this then you can contact the Apple Store support team directly here. When you get to this page, click "Billing & Subscriptions" followed by "Subscriptions & Purchases." Once here, you'll be given a number of options with which to speak with the right support team.

If you would no longer like to be charged for savvy navvy subscriptions then it is also best to ensure you cancel your subscription with Apple so that no future charges come through in the next billing cycle. To do this you will need to ensure you turn off auto-renew within your iTunes account settings. We are unfortunately not able to manage this for any purchases bought through the app store. For details on how to view, change or cancel your Apple subscriptions please click here.

We hope this article was useful but if you need any further assistance please contact the [savvy navvy team here](http| s://www.savvy-navvy.com/contact).

Question 3

Does savvy navvy adjust my route in real-time?

Accepted Answer

GPS Tracking

savvy navvy provides a GPS Tracking mode which enables you to view your live position and check your Course Over Ground (COG) and Speed Over Ground (SOG) instantly.

Quick distance calculations

Circles around your location quickly show the distance between your boat and key features around you so you can do quick calculations on the go.

Exporting your route

When you plot a route with savvy navvy we show you a route preview as a passage plan for your route.

This preview does not automatically update once you set off. If you would like to use your route preview for active navigation we suggest you export the route for use with your chart plotter.

Contact us

If you have any questions or feedback please contact our team at ahoy@savvy-navvy.com and we will be happy to assist you!

Question 4

Can I use the app on all devices with one subscription

Accepted Answer

You can use savvy navvy on multiple devices without extra charge.

Yes! Once you sign up to savvy navvy you can access your personal account on up to five of your devices simultaneously. savvy navvy runs in native apps for iOS and Android, and also via our web app on Windows and MacOS laptops and desktops in your browser.

If you have any questions or feedback please contact our team at ahoy@savvy-navvy.com and we will be happy to assist you!

Question 5

Can I export the passage planning data into my chart plotter?

Accepted Answer

You can export your route waypoints into a GPX file, which you will then be able to import in to your chart plotter.

Here are some screen shots for you :)

Plot your route…

Export route…

If you're on a phone or tablet your route will be emailed to the email associated with your account, where you can then download the file for use with your chart plotter. If you do this on your computer then the file will directly download to the "downloads" file on your computer.

We hope you found this useful!

If you have any questions or feedback please contact our team at ahoy@savvy-navvy.com and we will be happy to assist you!

Question 6

Does savvy navvy take into account marker buoys like cardinals?

Accepted Answer

For areas where we have secured the licenses with various hydrographic offices, you will be able to see marker buoys such as cardinals and channel markers on the chart via the web app. If we do not yet cover the area you are looking at, there won't be any buoys or depth contours and the water will just be white.

|| We are constantly working with hydrographic offices to add more charts to our data set. As and when we do our chart coverage map will be updated and you will be able to see the depth contours and buoys etc. show up in the web app.

At the moment savvy navvy's algorithm focuses on keeping you safe and getting you to your destination in the best possible way. We do this by avoiding areas that are too shallow for your boat and choosing routes that are best suited for the wind conditions.

We do not yet direct you around navigational markers and so, for now at least, you will need to use your sailing knowledge to ensure you adhere to marker buoy instructions. We will be working on adding this as a feature in the future, please follow us on our website and socials for the latest updates.

If you have any questions or feedback please contact our team at ahoy@savvy-navvy.com and we will be happy to assist you!

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