Question 1

How to export a route as a GPX file?

Accepted Answer

Savvy Navvy isn’t just another marine navigation app. It’s the only one that builds intelligent routes based on wind, weather, tide, your boat settings and even local regulations. That means smarter, safer passage planning at your fingertips.

If you want to take that planning a step further by using your route on a chartplotter, we make it simple. This guide will show you how to export your Savvy Navvy route as a GPX file and import it into your chartplotter for seamless onboard navigation.

Here's a step-by-step guide on how to export your Savvy Navvy route as a GPX file:

Open Savvy Navvy:

Launch the Savvy Navvy app on your device.

Load up your Saved Route or plot a new route:

If you already have the route plotted on the chart move to the next step.

Tap on the "Logbook" tab in the lower right-hand corner to load up a route you've saved. Tap the route you'd like to export and replot with up-to-date wind, weather and tides by tapping "Plot Route" on the next screen.

Export as GPX:

Once you have a plotted route, simply navigate to the bottom info sheet, tap on the "More…" button and select "Export".

Where is the File Stored:

On your mobile device, Savvy Navvy will ask you where you'd like to save or share your GPX file.

On PC/Mac the f

Question 2

Why am I not receiving emails from Savvy Navvy?

Accepted Answer

If you've tried requesting a new password via the Forgot your password? link, but no email has arrived to your inbox or junk/spam folder, the most probable reason would be, that our emails are being blocked by your provider.

|| For BT users

Go to your BT Mail settings. On the left you should see “Safe Senders”. In there you should add 'ahoy@savvy-navvy.com' and 'ivo@support.savvy-mail.com' to make sure our emails do not get sent to spam. Just follow THIS link for more information.

|| For Yahoo users

To add us to your whitelist contacts in your Yahoo email address, just create a new contact with 'ahoy@savvy-navvy.com' and 'ivo@support.savvy-mail.com' Find out more information HERE.

|| For Orange.FR users

To add our emails ('ahoy@savvy-navvy.com' and 'ivo@support.savvy-mail.com') to your Orange email account's green/allow list, please follow the instructions listed [HERE](https://assistance.orange.fr/ordinateurs-peripheriques/installer-et-utiliser/l-utilisation-du-mail-et-du-cloud/mail-orange/mail-orange/les-options-de-securite/messagerie-mail-ora

Question 3

How to Request a Refund from the Apple App Store

Accepted Answer

If you subscribed to Savvy Navvy through the Apple App Store and need a refund — for example, due to an accidental purchase or change of plans — you’ll need to request it directly through Apple. Because Apple manages all billing and payments for App Store subscriptions, we’re unable to process refunds ourselves (as much as we’d love to help directly).

Before You Start:

Apple’s policy: Refunds are usually considered within 90 days of purchase and for certain reasons only.
Apple ID: Make sure you can log in to the Apple ID used for the purchase.
Apple-only process: These steps apply only to subscriptions bought via the Apple App Store.

Steps to Request a Refund:

Go to Apple’s refund page: [reportaproblem.apple.com]()
Sign in with the Apple ID you used for your Savvy Navvy purchase.
Find your purchase in the list and select it.
Choose a reason for your request (e.g., “I didn’t intend to purchase this”).
Add a brief explanation if prompted.
Submit your request.

Apple will review your case and usually responds by email. They may request more details before making a decision.

💡 Tip: Be clear and honest in your explanation — it helps Apple assess your request quickly.

If you have any questions or feedback please contact our team at ahoy@savvy-navvy.com or via our in-app chat and we will be happy to assist you!

Question 4

How to Use GPS in Savvy Navvy (and What to Do If It’s Not Working)

Accepted Answer

Savvy Navvy uses your device’s GPS to show your real-time location on the chart — just like Google Maps — so you can always see where you are on the water.

📍 How to Centre the Map on Your Location

Tap the black circle icon (on the right-hand side of the screen).
The view will centre on your current GPS location and the icon will disappear.
To begin tracking your movement, tap Start — this will record your track as you move.

❗ If GPS Isn’t Working or the Map Doesn’t Centre

If tapping the icon doesn’t do anything, your device’s location permissions may be disabled, preventing Savvy Navvy from accessing your location.

On iOS

Go to Settings
Tap Privacy & Security > Location Services
Select Savvy Navvy
Set Allow Location Access to While Using the App

On Android

Long press the Savvy Navvy app icon and tap App info (or go to Settings > Apps & Notifications)
Tap Permissions > Location
Set access to Allow only while using the app

💡 Tip: Location services must be enabled at the device level — adjusting settings in the app won’t be enough on its own.

If you have any questions or feedback please contact our team at ahoy@savvy-navvy.com and we'll be happy to assist you!

Question 5

How to Plot a Smart Route

Accepted Answer

| Good news! This feature is available on the Free plan in the US and Essentials plan in the rest of the world. Want to explore more features? Learn more about Savvy Plan Pricing here.

Just a few taps and you're planning your next adventure!

Whether you're new to Savvy Navvy or just need a quick refresher, plotting a route is fast, simple, and smart — the app handles all the heavy lifting like weather, tides, and boat settings in the background.

Step-by-Step: Plot Your Smart Route

1 - Open the Routes tab

Make sure you're in the Routes tab by tapping it in the bottom bar — that's where you can drop waypoints.

2 - Zoom to your starting point

Find your departure location on the chart. For example, zoom into Poole, UK, if that’s where you're starting from.

3 - Tap to drop your first waypoint

Tap once on your starting location. A waypoint marker will appear, and you’ll see its coordinates and expected depth in the bottom info panel.

4 - Add your destination and waypoints

Tap again on your destination — or anywhere along the way if you want to add additional waypoints. For example, drop a pin near the entrance to Weymouth Bay.

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Question 6

Does Savvy Navvy adjust my route in real-time?

Accepted Answer

GPS Tracking

Savvy Navvy provides a GPS Tracking mode which enables you to view your live position and check your Course Over Ground (COG) and Speed Over Ground (SOG) instantly.

Quick distance calculations

Circles around your location quickly show the distance between your boat and key features around you so you can do quick calculations on the go.

Exporting your route

When you plot a route with Savvy Navvy we show you a route preview as a passage plan for your route.

This preview does not automatically update once you set off. If you would like to use your route preview for active navigation we suggest you export the route for use with your chart plotter.

Contact us

If you have any questions or feedback please contact our team at ahoy@savvy-navvy.com and we will be happy to assist you!

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