How to Request a Refund from Google Play
If you purchased your subscription through the Google Play Store, refunds are handled directly by Google.
Request a refund from Google
You can submit a refund request using Google’s official form:
👉 https://support.google.com/googleplay/workflow/9813244
Steps:
- Go to the refund request page
- Sign in with the Google account used for the purchase
- Select the order you want a refund for
- Choose the reason for your request
- Submit the form
Google will review your request and email you with their decision.
Check Google’s refund policy
Refund eligibility depends on factors like:
- How long ago the purchase was made
- The type of subscription
- Your location
You can review Google’s policy here:
👉 https://support.google.com/googleplay/answer/15574897?hl=en-GB
Important to know
- If approved, the refund will be returned to your original payment method
- Processing times can vary depending on your bank or payment provider
Need help?
If you’re not sure which Google account you used or need help finding your order, just let us know and we’ll point you in the right direction.
Updated on: 05/05/2026
Thank you!